Policies

Cancellation Policies

Regular clients with same weekly standing booking (ex: every Wed): 5:00p night before

Dog Walking without standing booking, Sniffer Adventures and Dog Training: 48 hours

Cat Care: 1 week from day of first visit

Invoices with a Holiday: 30 days

*All last minute bookings that are approved and then cancelled are subject to full charge. It takes alot to rearrange our schedule and making sure a team member can accommodate last minute.

Weekend Rates

+$10.00 per visit on Saturdays + Sundays.

Holidays

+$25.00 per visit for all holidays

New Years Day, Good Friday, Saturday between Good Friday and Easter, Easter, Memorial Day, Independence Day, Thanksgiving, Black Friday, Christmas Eve, Christmas Day, New Years Eve

Keys

We do not store any client keys. Homes must be accessible via electronic entry or a lockbox on the property containing at least two keys.

Easton Clients

Due to extended travel time 15-minute visits are unavailable to residents of Easton and a $3/visit surcharge applies.